FAQ - Frequently Asked Questions & Shipping Information

About Our Wood Products

Our wood products are cut with the assistance of our employee George the glowforge (laser cutting machine). Most projects are cut on 1/8 inch Baltic Birch wood unless listed in the description as otherwise.

 

Finished Product Information

Our finished products are all hand painted and may slightly vary in finishes.

 

Pricing details!

U.S.A Customers : Currency automatically changes to USD through checkout and is less than CAD due to exchange rates at this time!

We are a CANADIAN Company.

We Ship Anywhere In Canada and U.S.A.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

Shipping information!

We ship anywhere in Canada and the US. Cost is calculated upon check out. Orders are made to order and will be shipped within 10-20 business days. Email confirmation will be sent upon departure.

Chalk Couture!

I, myself, am not a Chalk Couture Designer. However, I do offer a link to an associate's website for my customers who are interested in trying it out for themselves.

  

Christmas Arrival Time!

It is HIGHLY recommended that Christmas orders be placed before Dec. 7th for a timely arrival. Due to outside weather conditions and high shipping traffic guarantee arrival is not possible at this time.

Cancellations and Refunds!

Because most of our products are cut to order we cannot offer cancellations or refunds. However we always provide the best products we can !!! So if there is a problem with your order when it arrives please let us know!